INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Can i return or exchange my order?
All sales are final; orders cannot be altered, exchanged, refunded, or reversed.
Are your products authentic?
Absolutely. We only sell hight-quality and authentic products from Reload Vapor USA & ODB Wraps UK.
Do you offer warranty for products?
Yes, we only offer lifetime warranty for Atomizer Reload Vapor USA products spare parts. Please contact us for more information.
Can we ship to all over Indonesia?
Yes — we ship nationwide across Indonesia. Orders dispatch within 1–2 business days via trusted couriers, with tracking provided. Typical delivery times: ~1–3 days (Java) and ~3–7 days (outside Java), depending on your city and courier. Shipping fees are auto-calculated at checkout; optional insurance available.
INFORMATION ABOUT US